Transparent Pricing

KNX Managed IT
Support Plans

Predictable monthly pricing with no hidden fees. Choose the plan that fits your business, and scale up anytime.

Signature Support Plans (SSP)

Both plans include a dedicated account manager, guaranteed SLAs, and 24/7 emergency support as standard.

Starting at $75 per user / month
Core

A comprehensive plan for businesses looking for around the clock remote support, network security, proactive and strategic advisory services. Pricing is based on company size.

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  • Unlimited Remote Support Office Hours Ticket
  • Unlimited Network Operations Center (NOC) Support
  • Managed Web Filtering
  • Managed Email Security/Spam Filtering
  • Device Management (MDM/MAM) for Microsoft 365
  • MFA Setup & DLP configuration for Microsoft 365 and Google Workspace
  • Data Backup with Privacy Controls
  • Hardware and Software Procurement/Licensing
  • PC Deployment Services for new PCs and Mac Devices
  • Dedicated Account Manager
  • Quarterly Business Reviews
Starting at $125 per user / month
Comprehensive

Everything you get in our Core plan PLUS enhanced security services. Designed for businesses that require advanced compliance, threat detection, and strategic IT leadership.

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  • Unlimited Remote Support Office Hours Ticket
  • Unlimited Network Operations Center (NOC) Support
  • 24/7 Helpdesk & After-Hours Support
  • Advanced Threat Detection (SIEM/SOC)
  • Managed Web Filtering
  • Managed Email Security/Spam Filtering
  • Device Management (MDM/MAM) for Microsoft 365
  • MFA Setup & DLP configuration for Microsoft 365 and Google Workspace
  • Compliance Readiness (SOC 2, HIPAA, PCI-DSS)
  • Cloud Infrastructure Management
  • Disaster Recovery Planning & Testing
  • Data Backup with Privacy Controls
  • Hardware and Software Procurement/Licensing
  • Dedicated vCIO & Strategic Roadmapping
  • Monthly Business Reviews
  • Dedicated Account Manager
  • On-Site Support Visits (block hours or per-visit)
  • After-Hours & Emergency Support
  • Network Design & Buildout Projects
  • Office Relocation IT Services
  • Device-as-a-Service (DaaS) Hardware Program
  • VoIP / Unified Communications Setup
  • Custom Application Integration
  • Security Awareness Training & Phishing Simulation
  • Annual Penetration Testing (Internal & External)
  • Dark Web Monitoring
  • Vulnerability Scanning & Remediation
  • Cyber Insurance Readiness Assessment
  • Incident Response Retainer
Feature Comparison

What's Included

Feature Core Comprehensive
24/7 Infrastructure Monitoring
Business Hours Helpdesk
24/7 Helpdesk Support
<15 min SLA Response
Endpoint Detection & Response (EDR)
Patch Management
SIEM / SOC Integration
Compliance Readiness (SOC 2, HIPAA)
Cloud Backup (1 TB)
Cloud Infrastructure Management
Disaster Recovery Planning & Testing
Quarterly Business Reviews
Monthly Business Reviews
Dedicated vCIO & Strategic Roadmap
Why KNX

Investing in Long-Term Value

Our pricing reflects a partnership, not a transaction. Here's what you get beyond the feature list.

Predictable IT Costs

Fixed monthly pricing means no surprise invoices. Budget with confidence and eliminate break-fix billing volatility.

Dedicated Account Team

You get a named account manager and a consistent team who know your environment — not a rotating support queue.

Maximize Your IT Investment

We optimize your existing tools and licenses before recommending new spend. Our vCIO service ensures every IT dollar delivers business value.

Security-First Approach

Every plan includes enterprise-grade security. We don't charge extra for baseline protection — it's built into everything we do.

Not Sure Which Plan
Is Right for You?

Schedule a free consultation and we'll recommend the right plan based on your team size, infrastructure, and goals.